FAQ's

What do I do if I have entered an incorrect shipping address?

If there is an error in your contact information/address, please contact us at support@nhp-laplandglow.com within 1 day. After 1 day is gone, we will not be able to refund for the shipment process will have started.

 

Can I cancel my order?

Yes. You can cancel your order without any penalty! However, you must cancel it before the shipment process starts i.e., Not later than 24 hours after the order has been placed.

 

How long does shipping take?

Shipping times vary from one country to another depending on where you are located. Our fulfillment centers are based in different countries to make shipment faster. The average shipping time is 9-22days within the EU/USA/CA and usually 15-26 days to the rest of the world.

 

For more information, please contact us at support@nhp-laplandglow.com